Return Policy

Our return policy lasts 7 days.  If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.

We only allow one to one exchange due to defects in material and/or workmanship.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Exchange (if applicable)

We only replace items if they are defective or damaged.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed within 30 days.

 

Shipping

To return your product, you should mail your product to: Ang Mo Kio Central, P.O.Box 823, Singapore 915611.  SMS:  (65) 97545485

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.  We don’t guarantee that we will receive your returned item.